Connecticut: Access Health CT hosts free, in-person events offering expert help to enroll in health & dental coverage

via Access Health CT:

HARTFORD, Conn. (Oct. 30, 2025) — Access Health CT (AHCT), Connecticut’s official health insurance marketplace, today announced it will hold several enrollment fairs in November to help Connecticut residents shop, compare and enroll in health or dental coverage. They can also renew their coverage. Enrollment fairs are one-day events for customers to get in-person help from experts. The fairs will take place in Danbury, Manchester, Norwalk, Norwich, New London, Stratford and Willimantic. All help is free. 

Open Enrollment begins Nov. 1, 2025 and ends Jan. 15, 2026.

When you enroll affects when your coverage starts. If customers enroll on or before Dec. 15, 2025, coverage will start Jan. 1, 2026. If they enroll between Dec. 16, 2025 and Jan. 15, 2026, coverage will begin Feb. 1, 2026. 

Connecticut residents who want to attend a fair can book an appointment online on the Enrollment Events webpage on AccessHealthCT.com. 

The enrollment fairs will take place at the following places and times: 

• Danbury: Saturday, Nov. 1 at Latinos for Educational Advocacy and Diversity (LEAD), located at 358 Main Street, from 10:00 a.m. to 2:00 p.m. Register here.
• Stratford: Wednesday, Nov. 5 at Stratford Public Library, located at 2203 Main Street, from 3:00 p.m. to 7:00 p.m. Register here.
• Norwich: Thursday, Nov. 6 at Latinos for Educational Advocacy and Diversity (LEAD), located at 48 Franklin Street, from 4:00 p.m. to 8:00 p.m. Register here.
• New London: Saturday, Nov. 8 at Public Library of New London, located at 63 Huntington Street, from 10:00 a.m. to 2:00 p.m. Register here.
• Manchester: Wednesday, Nov. 12 at Community Y Recreation Center, located at 78 North Main Street, from 4:00 p.m. to 8:00 p.m. Register here.
• Willimantic: Thursday, Nov. 13 at the Generations Family Health Center, located at 40 Mansfield Avenue, from 4:00 p.m. to 8:00 p.m. Register here.
• Norwalk: Saturday, Nov. 15 at Norwalk City Hall, located at 125 East Avenue, from 10:00 a.m. to 2:00 p.m. Register here.

“It’s important that our customers have access to in-person enrollment help no matter where they live, so we are increasing our outreach efforts this year,” said Access Health CT Chief Executive Officer James Michel. “By expanding our team of Mobile Enrollment Specialists, hosting evening and weekend enrollment fairs, and adding more Navigator locations, we’re making sure help is available when and where people need it. We also introduced a new enrollment appointment scheduling button on our homepage so people can get assistance from an expert at a convenient time for them.”

Free help to sign up is available online, in person and over the phone.

Customers can visit AccessHealthCT.com and click the “Get Help” button on the homepage to find the option that works best for them — including scheduling an appointment, finding a nearby Navigator site or attending an enrollment fair.

AHCT has expanded its Navigator program to include six locations around the state and introduced a new Mobile Enrollment Team that supports community events and assists with in-person enrollment available in English and Spanish.

To get help over the phone, customers can call 1-855-805-4325, Monday through Friday from 8:00 a.m. to 7:00 p.m. and Saturday from 9:00 a.m. to 3:00 p.m. Customers who are deaf or hearing impaired may use TTY at 1-855-789-2428 or call with a relay operator. Help is available in over 100 languages.

The call center will be open from 8:00 a.m. to 5:00 p.m. Nov. 28, 2025, 8:00 a.m. to noon Dec. 24, 2025 and 8:00 a.m. to 3:00 p.m. Dec. 31, 2025.

The call center will be open from 8:00 a.m. to midnight Dec. 15, 2025 and Jan. 15, 2026. 

The call center will be closed Nov. 27, 2025, Dec. 25, 2025 and Jan. 1, 2026.  

For free help online, customers can visit AccessHealthCT.com. They can also chat live with a customer service representative by clicking the “Live Chat” icon on the website. Live chat is available Monday through Friday from 8:00 a.m. to 6:45 p.m. and Saturday from 9:00 a.m. to 2:45 p.m.